2:45 p.m. - 4:00 p.m.

Becoming a Director: Steps for Success

  • Identify skills and qualities that are important to possess in order to become a Director; and skills directors seek when hiring managers
  • Communicate how to position yourself in order to move up the career ladder

Moderator Dr. Keith Fulthorp, Assistant Professor, CSU Long Beach
Manuel Carrillo, Director of Recreation & Community Services, City of Baldwin Park
Mark Nix, Director, City of Mission Viejo
Cory Linder, Director of Recreation and Parks, City of Rancho Palos Verdes
Meredith Petit, Director of Recreation & Parks, City of El Segundo
Cedric Hicks, Director of Community Services, City of Carson
Cameron Harding, Director of Parks & Recreation, City of Lomita

Empowering Children to be Brave and Safe in Our Parks and Communities

  • Describe how to recognize typical grooming behaviors of sexual predators
  • Communicate best practices in talking with children and families about personal safety

Erin Runnion, Founder/Executive Director, The Joyful Child Foundation

Finding Your Calling & Discovering Your Voice

  • Formulate an understanding and appreciate why finding your calling and discovering your voice in your career and your life will make you happier and more successful
  • Identify and discuss the type of work and roles within jobs that you love and excel at because the work and roles come naturally

Michael Shellito, President, Shellito Training and Consulting
Susan Trautman, Chair, NRPA Board of Directors

Helping Staff Prepare for the Certified Playground Safety Inspector (CPSI) Program

  • Discuss the important elements of playground safety compliance prior to taking the CPSI exam
  • Relate the need to understand when and how to apply a safety standard to avoid missteps

Sam DeFillippo, CPSI, Managing Partner/Inspector, PlaySafe, LLC
Dr. Nancy White, CPSI, AFO, Assistant Professor, CSU East Bay
Robert Fryhoff, Owner, Miracle Playground Sales/Miracle Recreation

Defining the New “Reasonable” in Public Recreation

  • Identify staff abilities to work in collaboration and/or partner with public recreation agencies to serve special needs populations
  • Explain in order to have greater understanding of the opportunities, benefits and limitations of inclusion in public recreation settings

Darin Loughrey, Community Services Superintendent, City of Irvine
Dee Black, Community Services Supervisor, City of Irvine
Wendy Brown, Community Services Supervisor, City of Irvine

Positive Assertive Management (NEW)

  • Explain the latest theories and best practices related to developing and supporting a positive environment
  • Suggest tips and techniques on creating positive dialogue around difficult conversations

Ezra Holland, The Holland Group, LLC

Six Ways to Achieve Work Life Balance

  • Discuss how to assess your current work life balance or imbalance
  • Identify ways to correct the imbalance

April Batson, Recreation Supervisor, City of Norwalk
Sal Ortega-Ortiz, Recreation Coordinator, City of Norwalk

Social Media Marketing:  Best Practices

  • Identify possible strategies to get social media started in your city
  • Explain tips and tricks to creating posts when you don’t have a lot of time

 Kristin Yamauchi, Social Media Supervisor,  City of Manhattan Beach
JoJo Cortez, Social Media/Marketing Coordinator, City of Manhattan Beach
Stephanie Kou, Registration Supervisor, City of Manhattan Beach

Staff Communication: Control, Filters and Perception

  • Describe leadership styles and the impact on communication success or failure
  • Define critical conversations and the filters one is using: generational, societal or experiential

Lori Hoffner, Speaker, Trainer, Consultant, Supporting CommUnity, Inc.

Taking the Customer Experience from Ordinary to Extraordinary

  • Define the components of the customer experience that contribute to customer satisfaction, loyalty and retention as the key to successful program participation
  • Identify three actions that attendees can take to enhance their programs’ customer experience

Adam Chow, Recreation Supervisor, City of San Ramon
Suzy Chow, Recreation Coordinator, City of San Ramon

The Water Works: Aquatics Programming for Diverse and Special Populations

  • Identify demographic data for defining diverse populations in your communities
  • Identify successful aquatic programming case studies that utilize partnership and revenue generation models for development and sustainability

Lisa Moore, M.A., CCC-SLP, Sr. Vice President of Corporate Strategic Services, PlayCore
Karen Creasey, MA, PT, Aquatic Manager, Family YMCA of the Desert

Traps for the Unwary - Contract Provisions that Lead to Litigation

  • Identify options available to your agency, including the essential elements of a contract as well as alternatives to competitive bidding
  • Identify unfavorable contract provisions to save your agency’s costs and minimize risks

Heather DeBlanc, Attorney, Liebert Cassidy Whitmore
Chris Fallon, Attorney, Liebert Cassidy Whitmore

What to Include in a Defensible Needs Assessment

  • Define the difference between “wants,” “needs” and “priorities” for new facilities and programs
  • List “must haves” to prepare a defensible needs assessment

John Courtney, ASLA, LEED-AP, QSD, Principal Landscape Architect, RJM Design Group, Inc.
Pamela Wooldridge, President, Research Network Ltd.
Zachary Mueting, LEED AP (BD & C), Landscape Architect, RJM Design Group, Inc.