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California & Pacific Southwest Recreation & Park Training Conference
Sacramento, California
March 8-10, 2007

Thursday
8:00 a.m. - 9:15 a.m.

A Primer for Aquatic Incident Investigation
• Distinguish between “accidents” and “incidents”
• Distinguish between precipitating triggers such as malfunctions, errors, violations
Joe Batarse, Aquatic Director, City of Los Angeles
Patricia Delgado, Aquatic Director, City of Los Angeles

Attracting & Selecting New Staff
• Identify the most common mistakes interviewers make
• Explain resources for recruitment
Ruby Newell-Legner, CSP, Trainer, RubySpeaks, Inc.

Building the Amazing Team
• Demonstrate and practice new, innovative teambuilding activities through experiential exercises
• Generate long-lasting, positive relationships with other attendees to use as a networking base
David Bacon, Recreation Services Manager, City of Redondo Beach

But-Kicking Attitude Adjustment
• Analyze how to move away from negativity and the habits that drain your energy
• Expand your sense of humor in order to better relate to people
Linda Henley-Smith, Trainer and Owner “For the Good Times”

Doing More With More
• Identify at least two methods to position agencies with decision makers to secure resources to provide needed services for individual communities
• List examples of successful implementations of the VIP Action Plan in one municipal agency
Barry Weiss, Parks & Recreation Director, City of San Carlos

Getting Acquainted with the New Age Senior
• Discuss trends that redefine old age and influence future programming needs
• Discuss how to identify the signs of today’s ageism and the steps to intervene
Emily Kimball, Aging Adventurer, Owner, Make It Happen!

Public Space Designs: Good vs. Great
• Analyze how innovation can be a part of any public space design
• Identify the components to making good designs great
Tara Gee, Senior Landscape Architect, City of Roseville

3:00 p.m. - 4:15 p.m.

Going Beyond: Enhancing the Workplace
• Define the eight principles that contribute to the complexity of work and create flow and happiness for employees
• Explain that increased revenues and productivity are a result of the combination of an environment that challenges and nurtures people and workers with the appropriate skill sets to meet those challenges
Ezra Holland, CEO, Ezra Holland Consulting

Laughter: The Ultimate Team Sport!
• Define the use of healing humor in relation- ships with family, friends and community
• Choose to learn how to maintain an attitude of altitude
Linda Henley-Smith, Trainer and Owner “For the Good Times”

Motivating and Managing “Gen Y” Staff
• Identify and understand the values of the current workforce and how they can make the difference in our organizations between good and exceptional
• Identify and discuss at least two new thoughts/ideas that can be implemented in compensation, staff trainings, and staff recognition
Alexa Pritchard, Parks & Recreation Manager, City of Roseville

Planning For A Deferred Maint- enance Assessment Report
• Examine how to prioritize facility repairs by dept/agency need and public demand
• Identify how to sample your agency to create an in-depth deferred maintenance facility report
Michael Shull, Superintendent, City of Los Angeles
Mark Mariscal, Superintendent, City of Los Angeles

Practical, Inclusive Depart-ment Strategic Planning
• Identify practical, useful means of planning at the department level
• Participate in ways to involve and include all employees in strategic planning
Brent Ives, Consultant, BHI Management Consulting
Karen McNamara, Public Services Director, City of San Ramon

Successful Afterschool Collaborative
• Identify the new definitions of successful after school collaboratives
• Analyze success stories and challenges to building a community collaborative
Jeffrey Matheson, Recreation & Community Services Director, City of Dixon
Sandy Jessop, Principal, Anderson Elementary School

Succession Plans: Smart and Focused
• Define leadership competencies critical to organizational success in managerial, technical, and public domains
• Identify required leadership competencies based on prioritization of strategic imperatives
Richard Houston, Ed. D., President, Peopleassets

Universally Accessible Playgrounds Yield Capital
• Identify how to catalyze community, political, and financial partnerships that yield capital through the creation of Universally Accessible Playgrounds
• Explain about the long-term cost-saving benefits of building a Universally Accessible Playground vs. a traditional play structure
Tiffany Harris, Founder/Executive Director, Shane’s Inspiration
Brad Thornton, Director of Project Development, Shane’s Inspiration

Using your Mind to Break the Ice
• Practice a variety of activities that will foster communication, relationship building, and safety with program youth, staff, and volunteers
• Identify methods to energize and engage youth and adults in a variety of settings: meetings, training workshops, and program activities
Satrina Love, Human Service Coordinator, City of Sacramento

What’s Hot in Sacramento? CPRS Legislative Update
• Discuss and familiarize members with CPRS public policy efforts and resources available at no charge
• Discuss how CPRS members can impact legislation affecting professionals
Terry Jewell, District Administrator, Sunrise Recreation & Park District
Doug Houston, CPRS Advocate, The Houston Group

Youth Development Research and Your Camp Program
• Describe and discover the various opportunities in camp staff training
• Describe four core youth development areas as training tools and topics
Marah Lyvers, Membership Chair, American Camp Association, Southern California/Hawaii

3:00 p.m. - 5:30 p.m.

Building Community through Creative Recreation Planning and Programming
• Describe and apply the potential for creative ideation techniques to enhance community participation in, acceptance of, and support for recreation planning and programming
• Explain recreation planning and programming as a community building opportunity
Chip Clitheroe, President, The Consultant Collaborative
Nick DeLorenzo, President, DeLorenzo Incorporated

Developing and Managing Capital Improvement Projects
• Identify and assess needs, evaluate resources to develop a feasible project with an accurate scope, schedule and budget
• Define service level goals and planning tools to work with your community to prioritize their needs, develop project designs or master plans and project outcomes
Jonathan Rewers, Parks & Recreation Analyst, City of Sacramento
Dennis Day, Senior Landscape Architect, City of Sacramento
J.P. Tindell, Park Development Manager, City of Sacramento

How-To Guide for Constructing Recreation Facilities
• Explain the secrets of managing a successful project from the design process through bid and construction
• Compare and contrast project delivery methods, what works and why
Steve Kendrick, Principal, LPA, Inc.
Karen Reams, Recreation Operations Manager, City of Moreno Valley
Dale Frisby, Vice President, C. W. Driver

Special Feature
Implementation Strategies for the Gender Equity Mandate
• Discuss the importance of gender equity as it relates to changing societal constructs and as it relates to the legal requirements of AB 2404
• Identify examples of strategies that other agencies have used to comply with the Gender Equity Mandate
Beth Kivel, Ed. D., Associate Professor & Chair, CSU Sacramento
Katherine Pinch, Ph. D., Assistant Professor, CSU Sacramento
Jeanette Dong, Policy Director, Team-Up for Youth
Randy Kelly, Recreation Supervisor, City of Los Angeles
Jeff El-Bdour, Recreation Supervisor, City of West Sacramento

4:30 p.m. - 5:30 p.m.

Benefits of Hosting an ASA National Championship
• Evaluate the benefits of hosting an ASA National Championship Tournament as compared to other special events or sporting activities
• Analyze economic impact report formulas and show city wide benefits that result from hosting an ASA National Championship Tournament
John Miller, Director of Recreation, City of Pacific Grove
Don Miller, Director, Stockton Sports Commission
Jeff Dubchansky, Assistant Director Parks & Recreation, City of Roseville
Ron Radigonda, Executive Director of ASA

CPRS LEADS - Leadership Academy
Alumni in the Spotlight

Join our Inaugural Leadership Academy Alumni to hear how three consecutive days of leadership training has impacted their professional growth & job performance. Alumni will share personal observations about how the Academy learning experience built professional capacity while providing training in influence, persuasion, advancing the profession and building common ground that leads to goal achievement. Learn also how Alumni are staying connected through group projects that advance our strategic action plan.
Michael Dopson, Recreation Supervisor II - Aquatics & Teens, Elk Grove Community Services District

Developing Collaborative Alliances for Strategic Gain
• Describe how and why collaborative alliances can add significant value to the park and recreation mission
• Identify leadership attributes and competencies required to build and sustain successful collaborative alliances
Richard Houston, Ed. D., President, Peopleassets

Economic Impact: Positioning Your Agency Effectively
• Define the uses of economic impact studies in communicating the benefits of park and recreation facilities and programs to local officials
• Communicate the uses of economic impact studies to provide measurable outcomes of strategic planning and positioning
Jerusha Greenwood, Ph.D., Assistant Professor, Cal Poly San Luis Obispo
Bill Hendricks, Ph.D., Professor/Coordinator, Cal Poly San Luis Obispo

Empowering Staff to Develop Positive Behavior
• Identify both the positive and negative methods influencing the behavior of youth
• Describe how to empower staff to develop a positive behavior/discipline system
David Bacon, Recreation Services Manager, City of Redondo Beach

Making the Land and Water Conservation Fund Program Work for You
• Effectively describe the major components of the LWCF program and future funding
• Communicate the background, history, application factors and latest program updates on State and Federal program guidelines
Sedrick Mitchell, Deputy Director, California Department of Parks & Recreation
Joshua Brady, Staff Park & Recreation Specialist, California Department of Parks & Recreation
Betty Ettinger, Assistant Chief, Grants and Local Services, California Department of Parks & Recreation

Playground Safety & The Law: CPRS Committee in Action
• Identify parameters of the REVISED Playground Safety Regulations (R-39-97) and how they apply to your agency, school or private facility
• Analyze the difference between ASTM F1487-98 regulations and the current national recommendations which are NOW law in California
Debora Walker, Executive Director, Mission Oaks Recreation and Park District
Glen Wurster, CPSI, Principal, All About Play
David Spease, CPSI, Landscape Architect, David Spease Landscape Architect

Reducing Pesticide Risk: A Practical Approach
• Identify high and low priority zones for your limited environmental management resources
• Identify and clearly map long-term risk reduction goals
Santos Escobar, Park Manager, City of Santa Barbara
Phil Boise, Program Manager, Urban-Ag Ecology

4:30 p.m. - 6:00 p.m.

Nothing is Beyond Your Reach
• Demonstrate and practice techniques that build self esteem, confidence and conflict resolution skills in youth
• Explain a five-step process for problem solving
Vanna Mao, YouthWORKS Participant, Oak Park Neighborhood Multiservice Center, County of Sacramento
Cynthia Wilson, Health Education Assistant, Oak Park Neighborhood Multiservice Center, County of Sacramento

4:30 p.m. - 6:30 p.m.

Public Art in Parks
• Identify examples of public art in parks and issues related to maintenance, safety, durability, and accessibility
• Describe how to initiate a public art program
Rebekah Burr-Siegel, Arts Manager, City of Brentwood
Linda Bloom, Administrator for Art in Public Places, Sacramento Metropolitan Arts Commission

Friday, March 9
8:15 a.m. - 9:30 a.m.

Agricultural Conservation Easements for Public Use
• Define how the Williamson Act contracts protect privately owned open space for public use
• Communicate effectively the use of agricultural conservation easements by public agencies
Laura Westrup, Associate Park & Recreation Specialist, California Department of Parks & Recreation
Michele Clark, Attorney & Transaction Director, California Rangeland Trust
Aimee Rutledge, Executive Director, Sacramento Valley Conservancy

Creating Recreation Centers on a Shoestring
• Describe how to create and develop new recreation centers within political and economic constraints
• Relate leadership and management principles to facilitate the development process
Kathryn Hammonds, Director, Ravenna City, Ohio
Kim Uhlik, Ph.D., Assistant Professor, San Jose State University

Developing “Capital” Grant Projects & Proposals
• Identify how to assess capital grant project needs in your community to have a “ready menu” of projects when capital grant funds become available
• Describe well-formulated proposals, clearly identifying a well-defined project and need within the parameters of the grant program
Jonathan Rewers, Parks & Recreation Analyst, City of Sacramento

Good to Great for Human Service Organizations
• Identify the latest organizational development techniques
• Describe “Open Space” technology and learn the accelerators
Ezra Holland, CEO, Erza Holland Consulting

How to Make Decisions Without Killing Each Other!
• Discover three essential elements of effective group decisions
• Describe at least six distinct decision-making rules and describe when the use of each is appropriate
Guila Muir, Principal, Muir & Associates

Measuring Program Outcomes: No Fuss Evaluation
• Describe key terms, understand evaluation language, receive concrete ideas for “how-to” measure outcomes, convey program effectiveness and use the results
• Examine program information packet that will be distributed including model instruments and tools that can be tailored to meet your needs
Nina Roberts, Ph.D., CPRP, Assistant Professor, San Francisco State University

Meetings: Bloody Meetings
• Analyze commission meeting agendas and participate in a brief review of Robert’s Rules of Order
• Evaluate and observe parliamentary procedure in action
Tim Brown, Parks, Beaches and Recreation Commissioner, City of Newport Beach

Motivating, Involving & Rewarding Volunteers
• Identify expectations and mindsets of today’s volunteers
• Communicate and experience new techniques for planning and executing volunteer involvement
Steve Swafford, Balance Warrior, Leadership Outfitters, Inc.
Jill McCrory, Ringleader, Leadership Outfitters, Inc.

Practical Solutions to Risk Management
• Define risk management in the public
sector as it relates to recreation management
• Discuss successful risk management best practices for indoor and outdoor facilities
Sam DeFillippo, CPSI, Managing Partner, PlaySafe, LLC
Nancy White, Ph.D., Assistant Professor, CSU Northridge

Recreation Programming Inclusion: To Integrate or Not
• Describe and understand the characteristics of inclusion including legal considerations
• Identify at least three strategies to address the challenges of inclusion
Laura McLachlin, Ph.D., CTRS, RTC, Professor, CSU Chico
Jennifer Piatt, CTRS, RTC, Assistant Professor, CSU Sacramento

Ten Steps to Healthy Communities
• Identify ten steps that you can take today to create a healthy community
• Define a “Healthy Park” and develop the criteria that works for your parks and communities
Sue Goodwin, Regional Recreation Director, Los Angeles County

What’s Hot in Teen Trends
• Discuss marketing and promotion trends for the teenage demographic in Park and Recreation programs as well as the retail industry in America
• Identify at least three teen-related activities to take back to your agency to share with teens and councils
Rena Dein, Recreation Supervisor-Teens, City of Fremont
Dallas Tringali, Recreation Coordinator - Teens, City of Woodland

9:00 a.m. - 10:45 a.m.

A Vision Realized: On the Wild Side & Youth-Adult Partnerships
• Discuss with teenagers about their involvement in the planning, delivery and evaluation of On the Wild Side, a teen-led environmental education program serving youth from low-income communities
• Identify strategies for creating effective youth-adult partnerships
Marianne Bird, 4 - H Youth Development Advisor, University of CA Cooperative Extension

11:00 a.m. - 12:15 p.m.

Are You Getting Enough Park Funding?
• Identify the relationship between Quimby fees and park impact fees and how to evaluate whether your agency is receiving the appropriate level of fees
• Explain fee alternatives, including the justification of fees from commercial and industrial development and advantages of development agreements
Gerard Van Steyn, President, SCI Consulting Group
Blair Aas, Consultant, SCI Consulting Group

Consensus Building Among Constituents & Stakeholders
• Describe the “10-Step Loyalty Model” which is intended to move constituents beyond user satisfaction to having a sense of loyalty toward your agency
• Summarize the concept of “branding” as it applies to the park and recreation industry
Patrick O’Brien, General Manager, East Bay Regional Park District
Rosemary Cameron, Assistant General Manager - Public Affairs, East Bay Regional Park District
George Manross, Chairman/CEO, Strategy Research Institute

Cracker Jack Approach to Interactive Team Activities
• Identify the importance of content-driven activities and how it links to diverse learning styles
• Participate in new interactive group activities
Steve Swafford, Balance Warrior, Leadership Outfitters, Inc.
Jill McCrory, Ringleader, Leadership Outfitters, Inc.

Designing Recreation Program Experiences
• Examine ways to prepare the program plan which includes participant assessment, activity analysis, staffing and supervising & determining program costs
• Demonstrate program evaluation techniques that assist in making decisions about program services
Kristi LaRoche, Recreation Technician, City of Roseville
Kate Miller, Senior Parks & Recreation Supervisor, City of Roseville
Pam Allen, Library Technician, City of Roseville

How to Engineer Positive Change in a Community
• List the 7 steps necessary to engineer positive change in your community
• Evaluate your organization’s readiness to undergo change
Gian Lauro, Recreation Area Manager, City of Carlsbad
Craddock Stropes, Community Coordinator, City of Carlsbad
Kevin Granse, Recreation Supervisor, City of Carlsbad
Ken Price, Recreation Director, City of Carlsbad

Knowing What You Want - It’s Inside You!
• Explain how to respond to peer pressures such as drug, alcohol, or tobacco usage
• Demonstrate and participate in activities that assist youth in responding to a variety of societal pressures
Samantha Gutierrez, Student, Friday Night Live Participant
Stephanie De Anda, Student, Friday Night Live Participant

Legislation 101: No Pre-requisite Required
• Discover new tools and research techniques to access legislative information and details about the legislative process
• Expand your knowledge in relation to current legislation impacting the profession and how to get involved
Nancy Matthews, Consultant/Educator, NLM Consulting Services
Pilar Alcivar McCoy, Recreation and Human Services Manager, City of Garden Grove

Parks Paying Us Back: Tools for Measuring the Value of Parks
• Identify the pros and cons of tools for measuring the economic value of Parks: the Trust for Public Lands “What is a Park System Worth?” template and the US Forest Service “i-Tree”
• Identify how park officials can use knowledge about the economic value of park services to advance their programs
Greg McPherson, Director, US Forest Service Center for Urban Forest Research
Peter Harnik, Director, Center for City Park Excellence, Trust for Public Land

Persuasive Presentations: Key to Community Support
• Identify your own persuasive abilities
• List the five essential components of a persuasive speech
Guila Muir, Principal, Muir & Associates

Special Feature
The Aging Boom: Planning for the Next Generation of Older Adults
• Explain how the changing demographics of growing older in California will affect every aspect of community life, especially recreation and leisure
• Identify a variety of resources, strategies and promising practices that communities can use to improve the health and quality of life of older adults
Joan Twiss, Executive Director, Center for Civic Partnerships

Teamwork and Your Seasonal Staff
• List three strategies to develop an effective team of seasonal staff members
• Describe at least three long term benefits of building a team
Laurel Richmond, Aquatic Supervisor, City of Santa Monica

Using Youth Programs to Promote Social Capital
• Analyze current theories on Social Capital and how those theories have been studied in relation to youth programs, children, and adolescents
• Analyze and measure social capital within youth programs and be able to measure youth programs’ amount of social capital
Rebecca Killheffer, Recreation Specialist, County of Santa Cruz

2:45 p.m. - 4:00 p.m.

Creating and Leveraging Positive Brand Awareness
• Identify the meaning of “brand” and its importance to organizational image
• Analyze how organizations brand or rebrand themselves, their programs or services, and how the perception of your organization’s brand effects your success
Steve Swafford, Balance Warrior, Leadership Outfitters, Inc.
Jill McCrory, Ringleader, Leadership Outfitters, Inc.

Delivering Powerful Presentations with Vision & Magic
• Discuss and practice skills that will help you focus your audience on key concepts and ideas
• Evaluate ways to become actively involved in your community and speak with assurance on behalf of youth
Virginia Nonaca Chavez, Community Services Supervisor, City of Mission Viejo
Tony Sanchez, Youth Development Facilitator, Leadership Concepts, Inc.

Developing Recreational Trail Opportunities in Your Community
• Identify the “recreational trails” grant program and provide insight into basic trail development strategies and pitfalls
• Evaluate how agencies can increase and enhance trail experiences through grant funding opportunities and basic trail development techniques
Jean Lacher, Staff Park & Recreation Specialist, California Department of Parks & Recreation
Karl Knapp, Park Maintenance Chief III, California Department of Parks & Recreation

Foundations: Models, Startups, Pitfalls, and Fundraising
• Describe at least five foundation models including program development and city/foundation relationships
• Identify at least ten successful foundation fundraising activities
William Thomas, Parks & Recreation Commissioner, City of San Clemente
William Koegler, Director of Development, The Oglebay Foundation
Rosemary Cameron, Asst. General Manager - Public Affairs, East Bay Regional Park District
James Niskanen, Director, City of Modesto

Grantwriting for the New Professional
• Identify the overall process involved in grant-writing and in researching potential donors
• Identify and define the major components of the Master Proposal
Beth Kivel, Ed. D., Associate Professor & Chair, CSU Sacramento
Beth Erickson, Ed.D., Assistant Professor, CSU Sacramento

Is a Risk Free Playground Beneficial for a Child’s Developmental Needs?
• Communicate how to design play environments from a child’s perspective, rather than an adult’s view of how children should play
• Analyze if today’s “playgrounds” meet the developmental needs of today’s “wired child”
J.C. Boushh, CPSI, Head Designer, Design for Play
Lawrence Bruya, Ph.D., Professor, Washington State University
Jay Beckwith, Principal, Beckwith Associates, Inc.

KidFit: Programming for Kids' Health & Fitness
• Identify how to incorporate fitness into existing programs and create new programs specifically designed to teach kids the benefits of good nutrition and vigorous physical activities, in a fun environment
• Share ideas on how to best partner with health care providers, schools, health and fitness businesses and boards or commissions
Kathy Barsotti, Parks & Recreation Manager, City of Roseville
Anne Chacon, Marketing Specialist, City of Roseville

Leadership: Beyond the Basics
• Identify the stages of group dynamics, situational leadership and flow theory
• Explain the development of how to build leadership skills in our staff and participants
Ezra Holland, CEO, Ezra Holland Consulting

Planning for Your Community’s Needs Today and Tomorrow
• Formulate a community process to accurately identify the park and recreation project needs in your community
• Explain priority lists to manage resources, production capacity and operational/maintenance impacts
Janet Baker, Operations Manager, City of Sacramento
&Recreation Analyst, City of Sacramento

Special Feature
Maintenance Program Development--Reliable Execution for Operations

• Identify at least three measurement tools used to assess your department’s program
• Discuss techniques & strategies on how to address & meet standards created by operations personnel working for a public agency
Sam DeFillippo, CPSI, Managing Partner, PlaySafe, LLC
Craig Kelsey, Ph.D., Planning Services Division Team Leader, PlaySafe, LLC

The Developmental Benefits of Play
• Identify the critical components of play value and research-based practices in the outdoor play environment
• Analyze current research-based playground materials, equipment and use patterns for the design of stimulating and creative outdoor play environments
Lisa Moore, Corporate Education and Program Manager, PlayCore
Tom Norquist, Senior Vice President, Product Development, GameTime/PlayCore

Utilizing Volunteers to Save Budgets and Programs
• Identify ways to bridge budget and program gaps utilizing volunteers
• Evaluate new or existing volunteer programs, allowing you to sustain an excellent volunteer program
Colleen Janssen, Marketing and Community Outreach Specialist, Rancho Simi Recreation and Park District

2:45 p.m. - 5:30 p.m.

Special Feature
Easy and Practical Implementation of the CPRS/NAYS Youth Sports & Fitness Initiative

• Summarize a community philosophy that makes youth sports safe and positive for children
• Explain a “nuts & bolts” approach to Youth Sports and Fitness programming that includes implementing “Recommendations and Standards” to ensure adherence to the philosophy of holding everyone associated with the program accountable for their behavior
Idris Al-Oboudi, Recreation Manager, City of Manhattan Beach
Keith Fulthorp, School Counselor, Redondo Union High School

4:15 p.m. - 5:30 p.m.

A Human Development Model for Team Success
• Describe and experience an overview of the Human Development Institute Model with supporting research
• Identify four success indicators--physical & emotional safety, relationship building, opportunities for engagement, and personal development
Kim Mohler, Recreation General Supervisor, City of Sacramento
Adrian Ruiz, Lead Trainer, Youth Development Institute

Achieving VIP Action Plan Based Goals
• Analyze the vision and the importance of communicating it and inspiring a shared view of the future
• Identify mission or purpose of the organization and how important it is that leadership, staff, volunteers and the community understand that mission
Steve Swafford, Balance Warrior, Leadership Outfitters, Inc.
Jill McCrory, Ringleader, Leadership Outfitters, Inc.

Building Leaders of the Future
• Analyze and understand the benefits of creating leadership trainings for staff
• Identify and discuss at least 5 learning outcomes for leadership training
Alexa Pritchard, Parks & Recreation Manager, City of Roseville
Kathy Barsotti, Parks & Recreation Manager, City of Roseville

Crafting a New Benefit Assessment District
• Describe the ins and outs of Assessment Districts and how they directly benefit communities
• Identify shortcomes and area of concern related to the use of benefit assessment districts and methods to resolve these concerns
Laura Westrup, Associate Park & Recreation Specialist, California Department of Parks & Recreation
Gerard Van Steyn, President, SCI Consulting Group
Donald Monahan, State Park Superintendent V, Diablo Vista District
Craig Bronzan, Director of Parks & Recreation, City of Brentwood

Creative Training Techniques
• Describe how activities support learning
• Design a toolkit of three active evaluation techniques for your next training situation
Guila Muir, Principal, Muir & Associates

Determining and Forecasting Park Maintenance Performance Budgets
• Identify a step by step process to develop an activity based performance budget for parks maintenance and operations
• Describe how to use a performance budget to project resource needs
Lydia Cox, Senior Consultant, CPI, LA Consulting, Inc.
Harry Lorick, P.E., Principal, LA Consulting, Inc.

Healthy Baby Boomers: Models for Every Agency
• Differentiate senior adults high risk health concerns to trendy healthy lifestyles
• List and describe three steps to creative fitness and health programs on any budget
Mark Thorndyke, Community Services Coordinator, City of Mission Viejo
Steve Bell, Community Services Manager, City of Mission Viejo

Leisure Research & Education Symposium – Poster Session
Each poster presenter will be asked to post their poster and give a 5 minute overview.
Sarah Richardson, Associate Professor, CSU Chico

Meeting Racially and Culturally Diverse Park User Needs
• Analyze demographic trends in California
• Describe current research on the topic of racial and cultural diversity
Edward Souza, CPRP, Customer & Business Services Manager, County of Santa Clara
Gonzaga Da Gama, Ph.D., RTC, CTRS, Associate Professor, San Jose State University

Partners, Not Problems - Keeping Parents On Your Side and Off Your Back
• Identify the five most common problems related to dealing with the parents of youth program participants
• Discuss at least three techniques to deal with problem parents
Michael Taylor, Acting Director, City of Menlo Park

Preparing a Parks and Recreation Commission and Board Member Training Handbook
• Identify the seven areas of Commissioner and Board Member Training
• Complete a Commissioner and Board Member training program
Craig Kelsey, Ph.D., Planning Services Division Team Leader, PlaySafe, LLC

Teambuilding 101
• Identify teambuilding models from high performing and successful team organizations
• Interact with other organizations and teams to improve team building skills
Ezra Holland, CEO, Ezra Holland Consulting

4:15 p.m. - 6:00 p.m.

Learning to Get Along--It’s Within You!
• Practice three interactive components that teach respect & tolerance to others
• Discuss and practice how to facilitate three training exercises which inspires peaceful communication
Tony Sanchez, Youth Development Facilitator, Leadership Concepts, Inc.
Virginia Nonaca Chavez, Community Services Supervisor, City of Mission Viejo

Saturday, March 10
9:00 a.m. - 10:30 a.m.

Commit to Get Fit! Design and Implement a Health & Wellness Program
• Analyze your agency’s current programming in order to develop a health and wellness program
• List creative ways to start a fitness and nutrition program on any budget
Daniel Meehan, Community Services Supervisor, City of Laguna Hills
Pamela Passow, Management Analyst, City of Laguna Hills

Exactly… What Is a Strategic Plan?
• Define the term “strategic plan” and how it applies to public administrative theories
• Relate five of the seven core components of a strategic planning to the VIP action plan
Lisa Jorgensen, CTRS, RTC, Assistant Professor, CSU Sacramento
Jennifer Piatt, CTRS, RTC, Assistant Professor, CSU Sacramento

Is Your Agency Ready for the Lifeguarding Challenge?
• Analyze to improve your agency lifeguard-training program by learning lifeguarding methodologies
• Review and compare lifeguarding procedures and protocols including staff competency areas
Gregory Narramore, Recreation Supervisor, City of Sacramento
Jim Wheeler, Aquatics Director, City of Oakland

Media Skills Training: Developing Your Message
• Formulate “messages” specific to your goals and objectives
• Discuss tips and strategies for dealing with difficult questions
Lorraine Howell, Trainer/Owner, Media Skills Training

Moving from Customer Satisfaction to Customer Loyalty
• Explain at least three ways to develop and measure customer loyalty
• Identify how to develop customer relationships through key contact requirements, complaint management and customer feedback
Barbara Heller, Executive Director, Naperville Park District

Recreation Programmers Marketing Toolbox
• Analyze and understand the trends that affect marketing of parks and recreation facilities and programs
• Identify effective marketing techniques that focus on “doing more with less”
Anne Chacon, Marketing Specialist, City of Roseville

Synthetic Turf Athletic Fields in Public Spaces
• Explain the synthetic turf manufacturing options process for public use with sports facilities converted to synthetic turf
• Describe the cost benefit analysis for athletic facilities renovated with synthetic turf
William Beals, President/CEO, Beals Alliance
Greg Foell, District Administrator, Cordova Recreation & Park District
Gary Hover, Superintendent, City of Redwood City

Three Easy, Fast & Effective VIP Implementation Tools
• Identify how to quickly and effectively implement three core VIP strategies for immediate results
• Formulate a cutting edge programming evaluation to easily and effectively document and communicate your success
Idris Al-Oboudi, Recreation Manager, City of Manhattan Beach
Keith Fulthorp, School Counselor, Redondo Union High School

9:00 a.m. - 11:00 a.m.

Project Planning Using Leadership Skills with Vision
• Participate & practice a planning model that can be used in your communities while gaining knowledge on planning projects with youth input
• Discuss and plan a project from conception to implementation while interacting with other youth and youth serving staff
Tony Sanchez, Youth Development Facilitator, Leadership Concepts, Inc.
Virginia Nonaca Chavez, Community Services Supervisor, City of Mission Viejo
Veronica Regueiro, Trainer, Leadership Concepts, Inc

9:00 a.m. - 12:00 p.m.

Leisure Research & Education Symposium
• Discuss studies, both theoretical and applied research, that contribute to the development of leisure, recreation and tourism professions
• Study topics will be listed in the onsite program brochure at conference
Sarah Richardson, Associate Professor, CSU Chico

Special Feature
Become A Persuasion Skills Trainer for Your CPRS District or Section

• Attending this session will provide you with tools to train professionals, constituents, or partners with the skills needed to communicate key messages used to promote the park & recreation industry
• Demonstrate skills necessary to present a training session focused on persuasion and influence to other professionals in the parks & recreation industry
Guila Muir, Principal, Muir & Associates

10:45 a.m. - 12:00 p.m.

Building Internal Customer Service
• Identify at least three ways to improve interdepartmental relationships
• Describe at least three techniques to improve employee satisfaction
Barbara Heller, Executive Director, Naperville Park District

Crisis Communication - Media & Other Constituencies
• Examine techniques and strategies for surviving a crisis with your integrity and your agency intact
• Identify behaviors that maintain the trust of your customers, employees and the general public
Lorraine Howell, Trainer/Owner, Media Skills Training

Design Principles: Planning for Municipal Facilities Based on Outcomes
• Transfer these principles and outcomes to developer guidelines that helps control the process and outcomes as it applies to design & sustainability
• Discuss the selection of a designer that can achieve these newly developed standards of care (outcomes) that are performance based
Leon Younger, President, Pros Consulting

Higher Education: An Untapped Resource
• Discuss potential partnerships between the community, parks and recreation, and higher education institutes
• Identify an action plan to develop a partnership with a college or university based on needs and interests
Eric Rosegard, Associate Professor, San Francisco State University

Making Evaluation Work for Your Agency
• Identify at least one research finding to justify parks and recreation programs, services, or facilities to potential funding sources
• Make a draft plan to conduct an evaluation at your agency
Jamie Moody, Project Manager, SDSU MOVE

Off Season Programming for Outdoor Pools
• Discuss resourceful options with off season use for outdoor pools
• Communicate the obstacles for non-use and strategies to “sell” your ideas to decision makers
Terri Matal, Recreation Supervisor, City of Sacramento

Understanding Budget Basics from the Recreators Perspective
• Explain basic budgeting processes that allow you to become familiar with budget line items, revenue & expenditure reports
• Discuss ways to determine total cost and the variation of total cost and agency overhead
Poldina Scherff, Recreation Manager, City of Brentwood