Captains of Communications and Marketing
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Over the course of the past year, CPRS District 10 expanded its marketing and communication strategies to build a stronger sense of community amongst the agencies it serves. The Board focused on shifting the emphasis from advertising and recapping District programs to educating all on the organization’s services and recognizing the work of its talented members. Through these efforts, the District aimed to increase engagement and further promote the benefits of membership. Described below are the goals and successes of the Marketing and Communications team.
GOALS
Maintain active and consistent presence by:
- Designing daily posts across all social media platforms to update and connect with followers.
- Crafting and delivering weekly emails to inform District 10 members of current professional development and networking opportunities.
- Developing and distributing a monthly newsletter to interested participants to promote future programming and highlight partnerships and past accomplishments.
Produce relative and relatable content by:
- Formatting and organizing information to cater to all professional levels and reader styles.
- Improving the understanding of the organization’s purpose and goals through creative media.
- Creating unique campaigns with branded images to engage existing members, while also intriguing and enticing non-members to join.
Endorse and acknowledge CPRS AND District agencies by:
- Developing and establishing partnerships with all CPRS sections, districts, and sponsors by cross-promoting programs, events and resources.
- Supporting District 10 agencies by highlighting city events, programs, and exceptional staff.
SUCCESSES
Due to the new marketing and communications approach, focus, and goals listed above, D10 found notable success in the following three areas:
1. D10 Instagram following increased by 41.4%. The number of followers grew from 816 in November of 2022 to 1,154 in October of 2023: This is the highest following amongst all CPRS Districts’ Instagram profiles.
2. District memberships increased by 21%. D10 memberships went from 561 members in November of 2022 to 678 members in October of 2023, which is the largest per member increase of all districts.
3. Heightened District engagement through expanded program/event registration, program committee member interest, and sponsorships as evident through:
- The Rec Leader Training Consortium registrations increasing from an average of 60 participants to 150.
- Scholarship applications increasing from 7 in 2022 to 27 applicants in 2023.
- All D10 committees experiencing an increase of participation across all seven D10 committees.
- Sponsorship funding increasing by $6,000 from the previous year.
With hosting vast amounts of outstanding programming for its members, District 10 prioritized the way it shared information. The Board of Directors evaluated previous strategies in hopes of discovering innovative and inclusive tactics to better reach, educate, and celebrate its members. As a result, the D10 Board created a task force which would strive for both quality and quantity in communication and marketing of all aspects of D10. This task force is composed of three positions including the elected Board Secretary, a Communications Specialist, and Marketing Specialist. These three individuals carefully crafted and coordinated multiple types of publications to ensure all program promotions were not only consistent across all communication platforms, but also appealed to its members. Additionally, the task force made a conscious effort to further promote other statewide and section information that related to all levels of the profession, therefore inspiring District members and supporters to remain engaged. One of the task force’s new communication strategies included adding the Communication Specialist position to focus on formatting weekly email content and responding to inquiries through the District email. The weekly emails included seven particular sections to organize information, provide program reminders, and share opportunities for District job openings, scholarships, dues relief, and more. In addition to the distribution of weekly emails to all of its members, the District continued to offer an additional free monthly subscription that could be received by all (e.g. members of other districts, sponsors, etc.). This provided the District a chance to endorse and thank generous supporters while expanding its reach to promote programming and events. District 10 maintained social media as a prominent platform to enlighten and unify its members on a daily basis. Monthly campaigns were crafted with unique intention and ensured all posts were cohesive and branded by including its one-of-a-kind “hang 10” logo. Some campaigns were designed to educate all on District 10 roles, while others were more light-hearted by sharing fun material such as fun facts or member’s favorite recipes. More importantly, several campaigns specifically aimed to further expose the agencies District 10 represents. This allowed for more relatable and exciting content as followers looked forward to seeing themselves, their agencies, and/or colleagues publicly featured and celebrated. Overall, the District’s new task force paved the way for a new style of communication and marketing by uniquely educating and celebrating the amazing programs, parks, and people of District 10.