Hi All,
I'm reaching out on this thread as we are currently reviewing our cancellation policies for classes, events, and camps and are interested in learning how other agencies approach this.
If you're willing to share, I would appreciate any insight into how your organization handles the following:
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Cancellation deadlines for classes, events, and camps
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Administrative or processing fees, if applicable
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How exceptions (e.g., medical emergencies) are handled
We are in an information-gathering phase and are hoping to look at a range of approaches to ensure our policies are clear, equitable, and administratively feasible.
Thank you in advance for any guidance you're able to provide. I really appreciate your time and willingness to share best practices.
Best regards,
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Sydney Bliss
Recreation Supervisor
Town of Corte Madera Parks & Rec. Dept.
Corte Madera CA
(415) 301-4792
sbliss@cortemadera.gov------------------------------